XT Series Archives

February 9, 2024

Darnell Woods | ALLEGIANT UTILITY SERVICES

Darnell Woods | ALLEGIANT UTILITY SERVICES https://probewell.com/wp-content/themes/movedo/images/empty/thumbnail.jpg 150 150 Probewell Probewell //probewell.com/wp-content/uploads/2023/03/Probewell_Logo_Hexadecimal.png February 9, 2024 February 9, 2024

We reached out to Probewell Lab for information regarding their ST-3/XT3 portable CT-rated site tester and MT-1/WT3 meter testing products. After an online and field site demo we were allowed to “test drive” the units for a period of time. The portability and ease of use of the units is outstanding! The reports generated by Probewell Connect 2.0 companion app which can be ran from android or iOS devices are concise and give the ability to report findings to the customer from the field. A huge plus for us was the responsiveness of Field Support Manager Joe Puffenbarger. He went above and beyond in answering questions and actually returned to do a field site follow up. We highly recommend using Probewell Lab for anyone’s site and meter testing needs.

February 9, 2024

Joshua T. McDonald | Metering Foreman | Rappahannock Electric Cooperative

Joshua T. McDonald | Metering Foreman | Rappahannock Electric Cooperative https://probewell.com/wp-content/themes/movedo/images/empty/thumbnail.jpg 150 150 Probewell Probewell //probewell.com/wp-content/uploads/2023/03/Probewell_Logo_Hexadecimal.png February 9, 2024 February 9, 2024

As a Rappahannock Electric Cooperative customer utilizing the MT-1/WT3 Meter Tester and ST-3/XT3 Site Analyzer from Probwell Lab, I must express my satisfaction with the performance and reliability of these instruments. Firstly, the WT3 Meter Tester has proven to be an invaluable asset in our operations. Its accuracy and efficiency in verifying meter functionality have significantly streamlined our workflow, allowing us to quickly identify and address any issues with meters. This has helped us ensure the accuracy of billing and maintain customer satisfaction. Additionally, the XT3 Site Analyzer has exceeded our expectations in terms of its capabilities and ease of use. Its advanced features, such as signal analysis and frequency scanning, have been instrumental in troubleshooting and optimizing our network infrastructure. The portability of the XT3 Site Analyzer has also made it convenient for our field technicians to carry out on-site diagnostics efficiently.

Overall, both the WT3 Meter Tester and XT3 CT-Rated Site Analyzer have played crucial roles in enhancing the efficiency and effectiveness of our operations here at Rappahannock Electric Cooperative.