{"id":19194,"date":"2023-07-10T17:16:04","date_gmt":"2023-07-10T17:16:04","guid":{"rendered":"https:\/\/probewell.com\/directives-relatives-au-processus-dachat\/"},"modified":"2025-06-13T06:47:29","modified_gmt":"2025-06-13T06:47:29","slug":"directives-relatives-au-processus-dachat","status":"publish","type":"page","link":"https:\/\/probewell.com\/fr\/directives-relatives-au-processus-dachat\/","title":{"rendered":"Directives relatives au processus d\u2019achat"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=\u00a0\u00bb2\/3&Prime;]<div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[vc_column_text]<\/p>\n<h1 class=\"a-title-big\">Directives relatives au processus d\u2019achat<\/h1>\n<p><span style=\"font-size: 18px;\">Suivez ces instructions pour vous assurer que votre commande est trait\u00e9e rapidement et efficacement.<\/span>[\/vc_column_text]<div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[vc_row_inner el_id=\u00a0\u00bbSoftware\u00a0\u00bb][vc_column_inner][vc_column_text]<\/p>\n<h2 class=\"a-title-big\"><span style=\"font-size: 40px;\">1. Contactez un service commercial et demandez un devis :<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"grve-element grve-divider grve-align-center\" style=\"padding-top: 16px;padding-bottom: 32px;\"><span class=\"grve-custom-divider grve-bg-primary-1\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<\/p>\n<p class=\"a-title-big\" style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">Probewell dispose d\u2019un vaste r\u00e9seau de distribution pour mieux servir nos clients dans le monde entier. Trouvez le distributeur Probewell Lab ou le contact commercial le plus proche.<\/span><\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div><div class=\" vc_custom_1689007707768 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"\/dealer-locator-2\" ><button type=\"button\" id=\"ubtn-5475\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-sep-icon ubtn-sep-icon-bottom-push  ubtn-left   tooltip-6a6918d137f7c\"  data-hover=\"\" data-border-color=\"#0057b8\" data-bg=\"#ffffff\" data-hover-bg=\"#ffffff\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-5475'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;border-radius:3px;border-width:1px;border-color:#0057b8;border-style:solid;background: #ffffff;color: #0057b8;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"Defaults-map-marker\" style=\"font-size:24px;color:#0057b8;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:#ffffff\"><\/span><span class=\"ubtn-data ubtn-text \" >Trouvez un concessionnaire dans votre r\u00e9gion<\/span><\/button><\/a><\/div><div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text]<\/p>\n<p class=\"a-title-big\" style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">Parlez \u00e0 l\u2019un de nos repr\u00e9sentants pour identifier le produit le mieux adapt\u00e9 \u00e0 vos besoins ou remplissez simplement le formulaire.<\/span><\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 54px;\"><\/div><div class=\" vc_custom_1689008282311 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"\/request-a-quote\/\" ><button type=\"button\" id=\"ubtn-6614\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-sep-icon ubtn-sep-icon-bottom-push  ubtn-left   tooltip-6a6918d138068\"  data-hover=\"\" data-border-color=\"#0057b8\" data-bg=\"#ffffff\" data-hover-bg=\"#ffffff\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-6614'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;border-radius:3px;border-width:1px;border-color:#0057b8;border-style:solid;background: #ffffff;color: #0057b8;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"Defaults-dollar usd\" style=\"font-size:24px;color:#0057b8;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:#ffffff\"><\/span><span class=\"ubtn-data ubtn-text \" >Obtenir un devis<\/span><\/button><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h2 class=\"a-title-big\"><span style=\"font-size: 40px;\">2. Bon de commande :<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"grve-element grve-divider grve-align-center\" style=\"padding-top: 16px;padding-bottom: 32px;\"><span class=\"grve-custom-divider grve-bg-primary-1\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[vc_column_text]<\/p>\n<p class=\"a-title-big\" style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">Envoyez votre bon de commande (PO) par courriel \u00e0 sales@probewell.com<\/span><\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div>[vc_column_text]<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">Assurez-vous d\u2019inclure les informations suivantes :<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Adresse de facturation<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Nom de l\u2019acheteur, avec coordonn\u00e9es<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Adresse de livraison, avec coordonn\u00e9es<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Num\u00e9ro de bon de commande et date d\u2019\u00e9mission<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Modalit\u00e9s de paiement<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Informations Incoterm ou point FOB<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">D\u00e9tails d\u2019exp\u00e9dition (num\u00e9ro de compte du transporteur, etc.)<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Statut fiscal\/attestation d\u2019exon\u00e9ration<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">IRS no. ou num\u00e9ro d\u2019identification fiscale f\u00e9d\u00e9ral<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Quantit\u00e9<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Num\u00e9ro de pi\u00e8ce\/configuration compl\u00e8te<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Prix unitaire de l\u2019article<\/span><\/li>\n<li class=\"a-title-big\"><span style=\"font-size: 18px;\">Num\u00e9ro de devis de r\u00e9f\u00e9rence (le cas \u00e9ch\u00e9ant)<br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 16px;\"><\/div><div class=\" vc_custom_1689008458333 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"mailto:%20sales@probewell.com\" ><button type=\"button\" id=\"ubtn-6350\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-sep-icon ubtn-sep-icon-bottom-push  ubtn-left   tooltip-6a6918d1381a3\"  data-hover=\"\" data-border-color=\"#0057b8\" data-bg=\"#ffffff\" data-hover-bg=\"#ffffff\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-6350'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;border-radius:3px;border-width:1px;border-color:#0057b8;border-style:solid;background: #ffffff;color: #0057b8;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"Defaults-paper-plane send\" style=\"font-size:24px;color:#0057b8;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:#ffffff\"><\/span><span class=\"ubtn-data ubtn-text \" >Envoyer un bon de commande<\/span><\/button><\/a><\/div><div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div><div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h2 class=\"a-title-big\"><span style=\"font-size: 40px;\">3. Accus\u00e9 de r\u00e9ception des ventes :<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"grve-element grve-divider grve-align-center\" style=\"padding-top: 16px;padding-bottom: 32px;\"><span class=\"grve-custom-divider grve-bg-primary-1\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[vc_column_text]<\/p>\n<p class=\"a-title-big\" style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">En r\u00e8gle g\u00e9n\u00e9rale, vous recevrez un accus\u00e9 de r\u00e9ception par e-mail dans les 48 heures suivant la r\u00e9ception de votre bon de commande par le service client.<\/span><\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 32px;\"><\/div><div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h2 class=\"a-title-big\"><span style=\"font-size: 40px;\">4. Service \u00e0 la client\u00e8le :<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"grve-element grve-divider grve-align-center\" style=\"padding-top: 16px;padding-bottom: 32px;\"><span class=\"grve-custom-divider grve-bg-primary-1\" style=\"width: 100%;height: 1px;\"><\/span><\/div>[vc_column_text]<\/p>\n<p class=\"a-title-big\" style=\"padding-left: 40px;\"><span style=\"font-size: 18px;\">Contactez le service client si vous avez des questions, si vous avez besoin de l\u2019\u00e9tat d\u2019une commande ou si vous souhaitez faire une demande de RMA ?<br \/>\nNotre \u00e9quipe du service client\u00e8le peut vous aider.<\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-size: 36px;\">1.866 626.1126<\/span><\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space\" style=\"height: 16px;\"><\/div><div class=\" vc_custom_1689080102344 ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"\/contact-us-form\/\" ><button type=\"button\" id=\"ubtn-2663\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-sep-icon ubtn-sep-icon-bottom-push  ubtn-left   tooltip-6a6918d138359\"  data-hover=\"\" data-border-color=\"#0057b8\" data-bg=\"#ffffff\" data-hover-bg=\"#ffffff\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-2663'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;border-radius:3px;border-width:1px;border-color:#0057b8;border-style:solid;background: #ffffff;color: #0057b8;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"Defaults-paper-plane send\" style=\"font-size:24px;color:#0057b8;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:#ffffff\"><\/span><span class=\"ubtn-data ubtn-text \" >Contacter le service client<\/span><\/button><\/a><\/div><div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[\/vc_column_inner][\/vc_row_inner]<div class=\"grve-empty-space grve-height-1x\" style=\"\"><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"grve-empty-space\" style=\"height: 48px;\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/probewell.com\/fr\/comment-acheter\/\"><br \/>\n<span style=\"font-size: 18px;\"><img decoding=\"async\" class=\"alignleft wp-image-15130\" src=\"https:\/\/probewell.com\/wp-content\/uploads\/2023\/07\/Back-Arrow.webp\" alt=\"Probewell Lab | Fl\u00e8che arri\u00e8re\" width=\"18\" height=\"20\" \/>Comment acheter<\/span><br \/>\n<\/a><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px;\"><br \/>\n<a href=\"https:\/\/probewell.com\/fr\/request-a-quote\/\">Obtenir un devis<\/a><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px;\"><br \/>\n<a href=\"https:\/\/probewell.com\/fr\/directives-relatives-au-processus-dachat\/\">R\u00e9server une d\u00e9monstration en ligne<\/a><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px; color: #0057b8;\">Lignes directrices sur le processus d\u2019achat<\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px;\"><br \/>\n<a href=\"https:\/\/probewell.com\/fr\/programme-de-reprise-trade-in\/\">Programme d\u2019\u00e9change<\/a><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px;\"><br \/>\n<a href=\"https:\/\/probewell.com\/fr\/directives-relatives-au-processus-dachat\/\">Trouver votre repr\u00e9sentant local<\/a><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"font-size: 18px;\"><br \/>\n<a href=\"https:\/\/probewell.com\/fr\/documentation-technique-et-promotionnelle\/\">T\u00e9l\u00e9charger la documentation<\/a><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 80px;\"><a href=\"https:\/\/probewell.com\/terms-and-conditions\/\"><br \/>\n<span style=\"font-size: 18px;\">Termes et conditions<\/span><br \/>\n<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=\u00a0\u00bb2\/3&Prime;][vc_column_text] Directives relatives au processus d\u2019achat Suivez ces instructions pour vous assurer que votre commande est trait\u00e9e rapidement et efficacement.[\/vc_column_text][vc_row_inner el_id=\u00a0\u00bbSoftware\u00a0\u00bb][vc_column_inner][vc_column_text] 1. Contactez un service commercial et demandez un devis : [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text] Probewell dispose d\u2019un vaste r\u00e9seau de distribution pour mieux servir nos clients dans le monde entier. Trouvez le distributeur Probewell Lab [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19194","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Directives relatives au processus d\u2019achat | Probewell<\/title>\n<meta name=\"description\" content=\"Directives relatives au processus d\u2019achat : Suivez ces instructions pour vous assurer que votre commande est trait\u00e9e rapidement et efficacement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/probewell.com\/fr\/directives-relatives-au-processus-dachat\/\" \/>\n<meta property=\"og:locale\" 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